Usually when you ask a long-term married couple what made their relationship a success, they will say “communication.” This is a familiar tried and tested term they probably heard other people say. It is not really an answer, it is a word that requires an explanation. What does communication mean? And, the magic answer is two people (or more) listening to one another. Whether you are in a conference room, a relationship, talking to friends at happy hour, listening is the key to having good communication. We can talk all day long but if it isn’t registering, if the person isn’t validating and asking clarifying questions, if they are dissociating, if they are looking away from you often and not really turning toward you, if there is defensiveness (or criticism, contempt or stonewalling), they are not listening and therefore you are not communicating. You are talking. So, let’s dig deeper to talk about what this really looks like.